Human-AI Interaction
Designing AI interfaces and workflows that are usable, controllable, and easy to correct.
C Fjord is led by an expert in human-centered AI who translates research into practical operating models, adoption plans, and workflow design.
C Fjord is built on a simple belief: AI succeeds when we design around people and work, not just the model.
Across academic and industry work, I’ve built AI systems, trained leaders, designed learning programs, and developed new ways to evaluate how people and AI perform together.
That mix of research and delivery experience helps me diagnose what breaks in real deployments: unclear roles, mismatched expectations, fragile handoffs, and uncalibrated trust. From there, I help organizations design AI that is useful, understandable, and accountable in practice.
Practical guidance that makes human-centered AI reliable, measurable, and aligned with how teams actually work.
Strategic and practical capabilities that support leadership decision-making.
Designing AI interfaces and workflows that are usable, controllable, and easy to correct.
Role clarity, autonomy design, handoffs, and coordination—so humans and AI can share work reliably.
Designing signals, processes, and training that prevent both over-trust and under-trust.
Building shared mental models, team norms, and leadership alignment for sustained use.
Measuring performance, workload, trust, and resilience so systems keep improving after launch.