Human-AI Interaction
Designing AI interfaces and workflows that are usable, controllable, and easy to correct.
C Fjord is led by an expert in human-AI interaction, collaboration, and teaming who translates research into business-ready operating models.
C Fjord is built on a simple belief: AI succeeds when we design the work relationship—not just the model.
Throughout my lifelong career spanning academic and industry engagements, I’ve developed training programs, trained leaders, developed AI systems, and built novel measurement techniques to evaluate human-AI teamwork.
That mix of research and delivery experience helps me diagnose what breaks in real deployments—unclear roles, mismatched expectations, fragile handoffs, and uncalibrated trust—and then design the right interaction, collaboration, or teaming model to fix it.
Practical guidance that makes human-AI systems reliable, measurable, and aligned with how teams actually work.
Strategic and practical capabilities that support leadership decision-making.
Designing AI interfaces and workflows that are usable, controllable, and easy to correct.
Role clarity, autonomy design, handoffs, and coordination—so humans and AI can share work reliably.
Designing signals, processes, and training that prevent both over-trust and under-trust.
Building shared mental models, team norms, and leadership alignment for sustained use.
Measuring performance, workload, trust, and resilience so systems keep improving after launch.